AppNavi Guidance – take users by the hand
Ensure that every employee can operate applications and systems immediately and without errors.
Guide users step-by-step through any type of software
Train, empower and accelerate your users. Define routes through your system and give your users the support they need, when they need it.
Use the extensive digital adoption keyboard of AppNavi
Explain individual process steps interactively through an extensive arsenal of options directly in the software. This way, using applications becomes an error-free pleasure for your employees – even in dynamic systems.
Combine what belongs together
Bundle Routes into Collections at the click of a mouse and make them available, for example, to your onboardees as a learning collection or to colleagues as a continuing education program.
Fix important elements easily in your software.
If you want a route to start at a certain point in the software or a post to inform users about the next steps, mark this position freely in the application and your users will no longer miss anything.
Worldwide rollout of an HR transformation program
As part of the standardization of global processes in the area of HR Self Service and HR Administration, AppNavi was used to support the rollout. For all employees in approx. 70 countries, classical training could thus be dispensed with. Instead, AppNavi Guidance was used. Costs for hypercare, training and support were significantly reduced.
Rollout of a transformation program
As part of an IT transformation program, three systems were rolled out and continuously trained with the help of AppNavi. In addition to saving initial expenses for hypercare and support, AppNavi also helps manage staff turnover. When employees change restaurants, AppNavi provides simultaneous on-boarding so new employees are ready to work faster.
International rollout of SAP SuccessFactors
During the rollout of SuccessFactors at a global market leader for transition and door safety systems for buses and trains, AppNavi was used as a change management initiative. In addition to conveying tool and process knowledge, another focus was on reducing fears and reservations about the new software.
Introduction of a global leasing platform
As part of the changeover of a core system at the customer’s site, which affected all car dealerships, an AppNavi was used for training and rollout. The initial focus was on training and on-boarding. In the further course, the focus will also be on error reduction and the reduction of support efforts.