Once the software is rolled out, users use it in very different ways. Depending on previous experience or IT affinity, colleagues and the helpdesk are asked questions or time-consuming experiments are carried out.
Routes and hotspots provide targeted support for employees to get the job done – and learn the software at the same time. Your employees are always well informed about announcements and news. With jumps, processes are also automated: Individual steps such as clicks or keyboard entries can be triggered automatically.